At SLKIN Club, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing our website and using our services, you acknowledge that you have read and understood this policy.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect information using various technologies, including:

  • Cookies (small data files stored on your device)
  • Web beacons (electronic images that track certain actions)
  • Pixel tags and similar technologies
  • Server logs
  • Analytics tools

2.3 Third-Party Sources

We may receive information about you from other sources, including:

  • Business partners
  • Payment processors
  • Social media platforms (if you connect your account to our services)
  • Public databases

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

3.1 Provide Our Services

  • Process and fulfill your orders
  • Manage your account
  • Provide customer support
  • Facilitate course enrollments and workshops
  • Communicate with you about our services

3.2 Improve Our Services

  • Analyze usage patterns and trends
  • Develop new products and services
  • Enhance existing features
  • Troubleshoot issues

3.3 Marketing and Promotion

  • Send promotional communications (with your consent where required)
  • Provide personalized content and recommendations
  • Manage rewards programs and competitions

3.4 Legal and Security Purposes

  • Protect our rights, property, and safety
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our terms and policies

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Shipping and fulfillment
  • Customer service
  • Email delivery
  • Hosting and IT services
  • Analytics

4.2 Business Partners

We may share information with business partners for joint marketing efforts, co-sponsored events, or related services with your consent.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with third parties when you have provided your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Information

You have the right to request access to the personal information we hold about you and information about how we use it.

5.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

5.3 Deletion

You have the right to request that we delete your personal information in certain circumstances.

5.4 Restriction

You have the right to request that we restrict the processing of your personal information in certain circumstances.

5.5 Data Portability

You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.

5.6 Objection

You have the right to object to our processing of your personal information in certain circumstances.

5.7 Marketing Preferences

You can opt-out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us directly at privacy@slkinclub.com

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain security safeguards that include:

  • Encryption of sensitive data
  • Secure network infrastructure
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

8. International Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country.

When we transfer personal information internationally, we take steps to ensure that it receives an adequate level of protection, including:

  • Using approved standard contractual clauses
  • Ensuring recipients are in countries with adequate data protection laws
  • Obtaining your consent for the transfer where required

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Links

Our website may contain links to third-party websites and services. We have no control over and are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

We will provide more prominent notice of material changes, including, for certain services, email notification of privacy policy changes. We encourage you to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

SLKIN Club
43 Ward Unions
Smithstad, NW4 4XL
United Kingdom

Email: privacy@slkinclub.com
Phone: +44 422 305 4268

If you have a complaint or concern about how we are processing your personal information, we hope you will contact us first. You also have the right to lodge a complaint with your local data protection authority.